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Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1717 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

Stephen Freitas Jr. was exceptional with his knowledge and customer service. The turn around time on the job to complete my garage door repair was great and he got it up and running. Precision is the best in my opinion and my go to company for any future needs for my garage door!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Mike was very professional, knowledgeable and friendly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/24/2024
General Service
Review:

It was excellent Cesar was very knowledgeable and did good work.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

If you want a professional to come to your home and conduct themselves as such, then youd be hard pressed to do better than Stephen Freitas and Precision Garage Door. That said, after reflecting on what I paid vs the cost of the opener and garage door parts, I cant justify the difference. The technician worked hard and did a first class job. If I had it to do over, I would have shopped around to compare costs.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Jordan Wallace was a very professional man and he explained everything to me

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Brian was great! Got our opener upgraded and fixed up really quick, works like a charm now!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Great job! Professional service and all!!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

OurPrecision Garage Door repair experience was wonderful. Josh Crudup was a very knowledgeable, pleasant, and professional service technician. I would highly recommend Precision Garage Door repair, and Josh Crudup if you are in need of garage door repair.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

I will lay out the good parts of Precision Service first, they are fast, responsive, and I do like they message you about the technician and do show up around the time they schedule you. And the technician are generally nice. That being said, this does not excuse them for charging insane amount of price way above average for the work they do. Simply looking for other service provider will save you hundreds if not thousands. Their price is in the realm of price gouging. And last but not least, I will share my experience and hopefully this can help someone else. I had them coming to check the garage door as my garage door is having issue opening. The Technician came, didn't figure out what was wrong with the garage door, and suggested that there are no issue with the garage but adjust the setting on my garage door motor and suggest replace the wheeler that could've helped with the issue. I take his advice and watch him replace the wheelers, but he didn't rebalancing garage door. And immediate the following day I noticed my garage cable are off track and called them come fix it. They did came on Sunday but they charge me more to fix broken spring and rewire the cable. They claim rebalancing is not part of the wheel replacement so it's not their fault and I don't believe that's true, and even if it is, why is the first Tactician not warn me about the potential issue when he was checking for potential problem in the garage? Instead, no problem were found were the conclusion, and I even have invoice to prove it. I don't know if I can call this quality work worth the much higher price they charge.

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A Response from: Owner

Thank you for sharing your feedback with us. We're sorry we did not meet your expectations. We are committed to providing every customer with a great experience. If you should have any additional questions or concerns, please call our Customer Care Team directly at 800-DOOR-REPAIR (ext. 5202)

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

Precision Garage Door is just what their name says! Thank you Stephan for such great service!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Our garage tech, Stephen was very polite, courteous and explained in detail what he would be replacing. He was very knowledgeable about the products. Customer service was top-notch with precision door, and we will recommend to others.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/23/2024
General Service
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

Review:

Explained everything perfectly and was very pleasant.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/22/2024
General Service
Review:

Brad was fantastic. Very friendly and funny. Knew his stuff and got my garage doors working back to 100%. Would highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/21/2024
New Doors
Livonia, MI
Review:

The company was very professional from the start. They came out on a Sunday evening for an emergency. Then returned in a couple of days to replace my old garage door. Both installers Cesar and Eric were great and explained everything from start to finish. If you are looking for a new garage door or any other work, give them a call. Thanks Precision

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/20/2024
General Service
Review:

My tech Stephen F. called to say he was coming earlier and even offered to buy me a cup of coffee on his way. He was very thorough in figuring out what the issue was with our door, because it wasn't visible to the naked eye. He kept me informed with everything he was doing until he found the problem. Everything worked out great and he was able to fix our issue. Great job!!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Our technician Stephen F was great

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Eric Heckroth was very knowledgeable and very professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

After getting quotes from 3 garage door companies, Precision was the only one who investigated into WHY our door failed. The wood that it was attached to split. They not only replaced the split wood, but also the wood on the opposite side. Having confidence that a job is done right is important to me. I'm so happy I went with Precision.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/18/2024
General Service
Review:

Awesome service! Very friendly and knowledgeable.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Steve was really great and extremely professional! Thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/18/2024
General Service
Review:

10/10 would recommend Stephen F. to every one I know! From the first call to the repair of my existing garage door the process was seamless. THANK YOU STEPHEN!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

This morning Steve Wells stopped by to fix my garage door and I can say, his professionalism was very appreciated. He was early which was great and gave a complete diagnosis of the potential problems I might experience if I chose not to have some maintenance done on my door. Great work Steve and thank you!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

-

A Response from: Owner

Thank you for the great rating! We appreciate your business!

Service Provided:
General Service

Review:

Precision Door is efficient and goes above and beyond. Stephen from Precision was professional and very knowledgeable about their products. He was able to problem solve our issue efficient and effectively.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Stefan is a great technician. Arrived within the stated window and completed work quickly.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 01/17/2024
New Doors
Canton, MI
Review:

Very good experience overall. Cost of door was reasonable and the process from start to finish was solid. Installers Eric and Cesar were super great and did a fantastic job!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 01/16/2024
General Service
Review:

Technician Stefan was very knowledgeable about what was wrong with our garage door as soon as he saw it. He was able to fix it within about 30 minutes and then we were good to go! Awesome service and great cost! Fantastic service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 01/16/2024
New Doors
Livonia, MI
Review:

terrance and brad were very kind and knowedgeable, theyworked hard and explained everything,i would reccomend them to anyone

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236