MY. APPOINTMENT TODAY WAS A ISSUE. ON MY GARAGE DOOR. THAT WAS INSTALLED. IN. JANUARY/FEBRUARY 2026. THE. GARAGE DOOR. WOULD GO UP; BUT GOING DOWN. IT WOULD STOP, UNTIL I PUSH. THE BUTTON AGAIN. AND IT WOULD SLAM. DOWN. I CALLED THURSDAY 9-10-26. AND THE RECEPTIONIST GAVE ME AN APPOINTMENT FOR 9-12-26. THE TECHNICIAN WAS HERE BEFORE 12:00 pm. HIS NAME. WAS. BRIAN, HE WAS VERY. POLITE, TOOK A LOOK AT THE ISSUE, AND KNEW. WHAT THE PROBLEM WAS. HE SHOWED. ME, FIXED IT, AND WAS DONE. HE WAS HERE NO LONGER THAN ABOUT 10-15 MINUTES. VERY. EFFICIENT, VERY. EFFICIENT. HE EVEN. WENT OVER MY WARRANTIES. “GREAT. JOB”. THANK YOU SO MUCH! D. F. POOLE

- Dorothy Poole

The service tech, Mark, was prompt, courteous and very knowledgeable. He did a full service on our garage door and opener. He explained what he was looking for and if needed to be replaced. Since the door was not serviced for several years, he suggested replacing most of the hardware. The opener was well past its lifespan, it had to be replaced. Mark was thorough and answered all of our questions. He did a great job! We would recommend him.

- Mark Hill

So pleased with the total experience working with your staff/ company. All areas were great with communication. Mike Jolly was a very professional and friendly guy. He was very informative and got the job done.

- Noli Pugh

Patrick S. was excellent at explaining what was functionally happening with our garage door and quickly brought it to working order.

- Thomas Petko

Timely, courteous, capable, and super efficient. Our PGD tech (Pat) was on site within 24 hours of my call to help diagnose a door opener that failed after a power surge and outage. Three hours later, we were up and running with a new opener and all of the materials we need to process a claim with our insurance. I can’t believe he got it done in one trip. Awesome work.

- Chris S.

Dylan arrived on time, which is a big plus right there. He instantly diagnosed our problem and recommended solutions. I thought he would say he’d have to come back another day, but nope, he was able to repair our door right then. He then explained exactly what he did, and things we should watch for and consider All in all very professional, and I am a satisfied customer.

- Larry Wiethorn

Joseph did a great job fixing my garage door. I also want to call out a thank you to Brian who helped in assisting me and getting the right part. He even followed up while on vacation. Thank you to both of these guys!

- Kathy Vander

Great interaction.

- Latonya Wright

Patrick was fabulous. Showed me the problem of the door hitting the garage when lift was disengaged. Faulty install from previous door company. My car was stuck inside during three day power outage. Not fun. Door is only 3-4 years old. He adjusted hinges and lubed the entire system. He is supposed to send me a quote for more permanent fix for the system. Would like that if possible before cold weather. Thanks again, Deb McGurk

- Debra McGurk

After 23 years, our garage door opener stopped working. We needed same day service, we called another company and got a 'bot', we then called Precision and a real live person answered the phone. We got service the same day. Matthew came out, quickly diagnosed the problem and also pointed out that our springs were on the verge of going, and our door was cracking, something we hadn't noticed. We ended up purchasing a new opener and garage door. We would definitely recommend Precision garage door service.

- Mike Stoetzer

Great job. Tech explained everything. Fair price

- Ralph Kleinedler

Steve Wells is courteous and professional, a very pleasant person to work with. He didn't find any real issue with our garage door, which had opening/closing problems, but he slightly adjusted one piece and suggested that we replace the rollers and we agreed. Since then we haven't had problems with opening and closing the garage door. He also kindly help us set the garage door keypad, something we had wanted to work for more than 2 years.

- Lihong Xie

Very professional and very helpful

- Robert Smith

Precision Garage Door is wonderful! We needed quick service on a Sunday morning and within hours we had an appointment and our garage door was fixed! Shawn was so nice, personable, and very knowledgeable about what we needed to be fixed and updated. The price was fair and no extra fees for being an emergency on a Sunday. Highly recommend Precision!

- Lindsay Carls

Excellent job very professional will have you guys out again when I need work done

- raymond mcleod

Mike Jolly was excellent!

- A D

Pat Stevens was super re diagnosing and fixing my garage door. Complete new system installed. Knowledgeable, friendly and offered clear instructions re my new system.

- Linda Carver

Came right on time and called ahead to confirm. Listened to issue and gave professional opinion and gave quote for new garage door opener. Have used them before and they are fantastic. I need to think about the 3 quotes before deciding and some other factors affecting the door that possibly need addressing and will definitely if needed purchase from them. He even checked the repair made 4 years ago just to make sure that was good and it was. Michael was the best.

- Phil Gerlach

Josh, the technician, did a wonderful job. Polite, professional and very knowledgeable. I picked Precision based on their reviews, being local to Canton, and their BBB accreditation. I initially picked a different firm, but their communications just weren't professional and I had a funny feeling I was about to be hustled, so I canceled and went with Precision. I'm very happy I did.

- GS

Techs were extremely knowledgeable and friendly. Could not have been a better experience. We appreciate the help.

- Mark Riggs

Of the companies I called your company was the only one that responded quickly. Charlie Stewart was very courteous and explained all options and showed me all the problems with my old door. The repaired door works great. I did not realize how bad my old unit had become until the new unit was working. William B. White

- William White

Great experience from the person who answered our call to Dylan who fixed our problem. Dylan throughly examined everything related to our garage door before quoting the cost to repair it. We agreed to the cost & he immediately got to work. He was very friendly & polite. He swept & cleaned up everything. Our garage door worked better than it ever did!

- Robert Murphy

Joey did any amazing job very informative

- Kim

Brian was extremely helpful he fixed our issue in no time. I recommend him for any garage door issues

- Ahmad Farhat

Mark was on time, professional, friendly and diagnosed the problem right away. He offered me several repair options and then fixed the problem promptly.

- L. Hintz

Mike Jolly was on time for the appointment, looked over the components of the door and showed me what was worn out besides the broken overhead spring. Gave me three options to select from. Did excellent work and cleaned up afterwards.

- John Reiter

I contacted Precision for an emergency garage door repair. Not only were they able to make an appointment with technician the same day but the repair person arrived within 40 min of making the initial call. While I wasn't happy regarding an unplanned garage repair cost...I couldn't have been more happy with the attentiveness and assistance Precision/repair technician were able to provide. The Technician ,Shawn Durecka, in addition to being very friendly, was able to install our equipment within an hour and explained everything thoroughly. No one likes having to pay unexpected costs for home issues, but precision was able to at least provide me peace of mind for a job well done.

- Jason Rito

Mark called to say he on way.once here he asked what was going on with door. After discussion he got to work repairing the door and did maintenance and all is well. I chose Precision because of ease of scheduling and flexibility of service. Mark was excellent and customer friendly. Thanks

- Victoria Johnson

Dalton was super. He explained everything and provided an honest assessment. Workmanship was excellent and improved the function of the door.

- Tony Galasso

Great job ! Alex is a super technician!

- Mark Megge