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about Precision Garage Door

Precision Garage Door of Southeast Michigan
has received 1717 reviews, averaging 5.00 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/14/2024
General Service
Review:

This morning, of all mornings my garage door spring SPRANG! Precision door service had door fixed in no time! Thanx to Mark Kucel, field manager. He provided professional, knowledgeable service. GARAGE DOORS SONE RIGHT!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/14/2024
New Doors
Ann Arbor, MI
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
New Doors

Review:

Steve Wells was knowledgeable and professional. He replaced all the hardware on my existing garage door, answered all of my questions and made sure my garage door was in working order. He worked in a timely fashion and finished well before I thought the job would be finished.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Dylan, our tech, was very polite and respectful. He explained everything and showed me each detail of what he wanted to repair and explained why it was important. He was thorough, time efficient and professional. I would definitely recommend this company and even more so Dylan!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/14/2024
General Service
Review:

I called to schedule an appointment and **** came out that same day. He was very knowledgeable and patient with me as he showed me all the different door options (I was having a hard time making up my mind). I cant wait to get our new garage door installed! Thanks ****!

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A Response from: Owner

*******, thank you for the fantastic feedback! We're thrilled to hear that our technician provided timely and clear service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Steve Franklin was professional, courteous, and knowledgeable. Very conscientious to detail.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Very nice and professional folks.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/12/2024
General Service
Review:

Jeff G was efficient, thorough and did a very good job of explaining the situation understandably. I appreciate that I called this morning and Jeff came out this afternoon to solve one problem and found problems i didnt even know existed in a 40-year-old door. I appreciate the thoroughness of his exam of both garage doors. I would use this company and have Jeff as the technician again at any time. Thank you.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/12/2024
General Service
Review:

Scheduling a repair was fast and easy over the phone. They sent someone out the same day. They arrived on time, and quickly after I called to make an appointment. Repairs were done quickly and by a friendly repair person.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Tech Josh Crudup was my tech, and he did a super job. He repaired damage door and springs Then installed a new door opener unit. He worked nonstop until job was done. The next morning Sunday wall unit was inop. I left a message and Monday he came found a pinched wire which he fixed quickly. Give this dedicated man a nice Review and raise too! Customer was number 1 in his view. A++ for him Mr. John Waskiewicz 2\12\24

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Service Provided:
General Service

Review:

Mark from Precision Garage Doors did a great job. Mark showed up on time explained the problem. He had the opener and springs on his truck. His install was quick and very informative about the operation of the new system.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Beginning with the gentleman who came out to determine what the issue was with my existing door, I felt that he showed me and explained to me what was occurring. He suggested I move my car out of the garage until the door could be replaced. He arranged for the new door to be installed within three days of him being on site. Todays installer, Jon Lyons, texted me ahead of his arrival. He was supposed to arrive by 8 AM and was here exactly at 8 AM. Jon was a one-man show. He removed my existing double garage door. It was a four panel door, and the top panel had become bent. As he lifted that panel up onto his truck, it bent in half and showered him with glass. He immediately cleaned up all of the glass. Jon completed the job in a little less than 3 1/2 hours. The job entailed removing the double garage door and all of the brackets and hardware, the garage door opener and a numeric keypad on the outside. He replaced all of those items, as well as new molding around the outside of the door. After the install was completed, he instructed me on maintenance of the door, provided me with two remotes, programmed the outside numeric keypad, and provided me with all service numbers should there be an issue in the future. I would highly recommend this company for their professionalism, friendliness, prompt service, and warranty of product .

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/11/2024
New Doors
Review:

Cesar Velasquez was prompt, professional, and very detailed explaining the steps he would be taking to replace my garage door. Once Cesar completed the work, he walked me through what he did and provided step by step instructions on how to maintain my garage door! Thank you Cesar Velasquez and Precision Door for the excellent service!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
General Service

1 2 3 4 5
Date: 02/09/2024
General Service
Review:

Jeff G. was extremely knowledgeable, efficient and professional. I would hire Precision again.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/09/2024
General Service
Review:

Great service by mark Kucel really professional.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Garage door opener failed on a Monday night and 24 hours later, we had a replacement installed and working like a champ. Patrick S. was our technician and he was on time, professional and courteous. Couldn't have asked for a better experience!

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/07/2024
New Doors
Howell, MI
Review:

Rick came out for a measurement and quote for replacing the garage doors. Could not have been more professional. Very good information in learning all about garage door systems.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
New Doors

Review:

Appreciate the service Steve was professional and knowledgeable

-

A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/07/2024
New Doors
Clawson, MI
Review:

-

A Response from: Owner

Thank you for taking the time to leave Precision Garage Door of Southeast Michigan a great rating!

Service Provided:
New Doors

Review:

From the service appointment to the installation, the team from Precision Garage Door was excellent. They explained everything thoroughly and answered all of my questions. They provided high quality products and installation. The whole process was only 1 week, which was a plus since our garage door wouldn't close. Highly recommend!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/07/2024
New Doors
Review:

Precision Garage Door company set up an appointment to review our broken garage door problem on the same day as my call to them. The representative was on-time, knowledgeable and helpful in deciding the best resolution to the problem. I recommend them for professional garage door service.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

1 2 3 4 5
Date: 02/06/2024
General Service
Review:

Excellent, quick work done by Eric.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Exceptional is not the word I can find to express the thanks and gratitude this person deserves. very friendly and knowledgeable. A credit to the company!!! Jim/Pat Tomlinson

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/06/2024
General Service
Review:

Terrance did a great job installing the new garage door and opener. He got here even before the scheduled time which worked out great.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

Eric Hathaway was a very friendly and knowledgeable tech who exceeded expectations regarding fixing my broken garage door. Came out the same day I called and even arrived 30 mins early.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

Review:

Precision made it super easy to make an appointment. The tech, Patrick Stevens, was very timely and efficient. He took the time to give me different options and explained them all without pressure to go with the most expensive one. He was kind and respectful. Couldn't have asked for anything more.

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

1 2 3 4 5
Date: 02/05/2024
General Service
Review:

Eric Miller (and a trainee) arrived on time for our appointment. They removed our two old garage doors and installed two new doors, tracks, motors and safety sensors in just over three hours. Eric explained/demonstrated the operation of our doors and showed me how to maintain them. He was very friendly and professional. A very positive experience!

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A Response from: Owner

Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!

Service Provided:
General Service

Review:

I had my garage door installed 2/5/24. I am very pleased with the whole process. My technician Ivan Meyette was very efficient in performing the installation and completed it in a timely mannerall of the material from the old door was remove. Ivan did an excellent job explaining how to keep the door operating properly as well how to use the door. It is a much quieter door. I would recommend Precision Garage Doors to othersI especially like their emergency services and the fact that the representative who sold me the door worked within my price range and fixed my old door so it would operate on a limited basis..kudos Precisionjob well done.

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
General Service

1 2 3 4 5
Date: 02/04/2024
New Doors
Review:

They are very good... Josh Crudup who works for them was very professional.. did an amazing job.. i will definitely be calling them again for any problems with my garage door.. came out next day on a Sunday, very timely... thanks so much...

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A Response from: Owner

We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!

Service Provided:
New Doors

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Precision Garage Door of Southeast Michigan
office: (734) 219-3380
12811 Premier Center Ct
Plymouth, MI 48170
Precision Garage Door of Southeast Michigan (Ann Arbor)
Office: (734) 219-3391
3300 Washtenaw Ave
Ste 295

Ann Arbor, MI 5174
Precision Garage Door of Southeast Michigan (Grosse Pointe)
Office: (313) 355-0998
20233 Mack Ave
Gross Pointe Woods, MI 48236